Noticeboard

PRESCRIPTIONS:
The cost of prescriptions is increasing by 30p from 1st April 2023 to £9.65.
The cost of prescription pre-payment certificates (PPCs) will also be increased.  See Prescriptions tab for further information about costs.
Please note that all Prescriptions are taking 5-7 working days due to high demand and delays with deliveries from drug companies.   Please do not include weekends or bank holidays.
The practice will be closed on Monday 1st, 8th and 29th May for the bank holidays.
 

Our dispensary is closed between 1pm - 3pm from Monday to Friday.

Remove labelling prior to disposal of empty medicine bottles/boxes

Identity theft can have serious and lasting consequences for victims, so it is important for individuals to take proper steps to protect themselves wherever possible. By managing your personal information carefully and understanding its importance, you can reduce the likelihood of it impacting you.

  • Remove all personal and surgery labelling from medicines packets and bottles prior to disposal
  • Shred or destroy your personal information
  • Help the environment by recycling your bottles and cardboard packets

Registering at the Practice

We are receiving a lot of enquiries to join our Practice from patients living out of our practice area. To save disappointment please use our postcode checker which is located in the New Patient section of our website, this will clearly tell you whether you reside within our area.  We do not take patients who are not in our area.  If you wish to ring the surgery to enquire then please ring after 10:00am.

Appointments can be booked by telephone (calls may be recorded), on-line or face to face.  If you cannot attend your appointment then please let us know.  Appointment text reminders are being used for those patients who provide a mobile number.  If you do not wish to receive these reminders then please inform us. 

Nursing Services

Claire May the Practice Nurse along with Sonya Stow and Jane Ivins, the Health Care Assistants, provide a wide range of services between them including:

  • Asthma & COPD checks
  • Blood Tests
  • Minor Illness
  • Minor Injury
  • Spirometry
  • Ear syringing & hearing tests
  • Coil checks
  • Pill checks
  • ECGs
  • Routine injections
  • Travel advice & immunisation
  • Diabetes
  • Blood pressure
  • Heart disease
  • Diet
  • Removal of stitches
  • Well person clinic
  • Cervical smears
  • Dressings
  • free NHS Health Checks (click on the highlighted link for further information on NHS Health Checks NHS-Health-Check)

Community Matron

Sara Williamson.

Counselling

Patients can be referred by a Doctor or self-refer to Outlook South West.

Alcohol & drug abuse counselling is available via a GP referral. 

Reception

Should you wish to wish to speak to a member of staff confidentially then please ask at reception.  Arrangements will be made to speak in a private area away from reception.

First Contact Physio

Paul Sumner is an Orthopaedic Extended Scope Practitioner and can deal with patients presenting with musculoskeletal problems. He can see patients over the age of 18 with the following problems:
  • Back pain and sciatica
  • Neck pain and whiplash injury
  • Shoulder pain on movement
  • Joint pains to include elbows,wrists,hands,hips,knees, feet and ankles
  • Osteoarthritis
  • Muscle and tendon pains
  • Sports injuries, sprains and strains
Paul will be holding clinics every Tuesday and will offer both morning and afternoon appointments either by telephone or face to face.
Patients will be seen for diagnosistic assessement and then onward referral if required.
Ask at reception for an appointment today or further information about the service.

Social Prescribing

Lisa May is our Social Prescriber, she holds a clinic at the Surgery every Monday and Friday.  She is also happy to perform home visits if you are unable to attend the surgery.  She is able to deal with a variety of social issues including:  

  • Social isolation
  • Befriending services
  • Bereavement
  • Accessing legal advice
  • Emotional wellbeing
  • Mental health support
  • Being a carer
  • Respite services
  • Cancer care services
  • Long term health support
  • Accessing the workplace
  • Volunteering
  • Debt management
  • Healthy lifestyle
  • Weight management
  • Getting out and about
  • Joining groups: activity based, arts based, outdoor activities etc.
  • Digital access to services

Pharmacist

Nicola Stephens is our Clinical Pharmacist and will be holding clinics every Monday and Friday morning at the Surgery.  She is happy to perform medication reviews and discuss any queries you have with your medication. 

 
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