From 1 April 2017, the NHS prescription charge will increase by 20p from £8.40 to £8.60 for each quantity of a drug or appliance. PCC charges remain the same.
Patients who fail to cancel their appointment or do not turn up for their appointment has a detrimental affect on waiting times. Please remember to let the staff know if you no longer need your appointment so that they can offer than time to another patient.
We are receiving a lot of inquiries to join our Practice from patients living out of our practice area. To save disappointment please use our postcode checker which is located in the New Patient section of our website, this will clearly tell you whether you reside within our area. We do not take patients who are not in our area. If you wish to ring the surgery to enquire then please ring after 10:00am.
Appointments can be booked up to three months in advance. Please be aware if you book on the day then we cannot guarantee that you can see the GP/Nurse of your choice.
Appointments can be booked by telephone (calls may be recorded), on-line or face to face. If you cannot attend your appointment then please let us know. Appointment text reminders are being used for those patients who provide a mobile number. If you do not wish to receive these reminders then please inform us.
Celia Cornell the Practice Nurse along with Mary Helley & Helen Waterfield, the Health Care Assistants, provide a wide range of services between them including:
is our Phlebotomist and has a clinic on a Wednesday morning, you may know Helen as one of our dispensary assistants.
Patients can be referred by a Doctor or self-refer to Outlook South West.
The practice has one counsellor Kathy Kelly who see patients on a Tuesday morning at St. Germans.
Alcohol & drug abuse counselling is available via a GP referral.
Ask reception for details on the smoking cessation service. Alternatively discuss it with the GP or Nurse at your next appointment.
Should you wish to wish to speak to a member of staff confidentially then please ask at reception. Arrangements will be made to speak in a private area away from reception.
Clinics are now starting monthly - 1st Thursday of the month at St Germans between 1030 and 1200 for Health Visitor only. Immunisations are not done by the Health Visitor and are by appointment only with the Practice Nurse.
There are community midwifes, attached to the surgery. To arrange an appointment please contact the surgery on 01503 230088 and we will contact the midwife on your behalf. We offer a full range of Maternity services including, if you wish, and in the absence of complications, home confinement. The midwife and health visitor run a series of ante-natal classes to prepare you for the delivery and afterwards. These are not actually held in the surgery but a location near to you.
We hold a clinic every Thursday between 1100 - 1200 for immunisations. Appointments are required.
The Health Visitor holds her clinic on the last Thursday of every month at St Germans between 10.30 - 1200.
The Health Visitor/Nursery Nurse can offer you help and advice of all aspects of your childs health, immunisations and normal development no appointment is required for these clinics.
If you are unable to attend between these times please telephone us so we can make an alternative appointment for you.
Contact telephone number for the Midwife and Health Visitor is 01752 812850
At the Practice we are able to offer appointments for immediate assessment and treatment of minor injuries.
The types of injuries we are able to treat include:
Please telephone for your test results after 10am.
We can only give results to the patient concerned as we are bound by very strict rules of confidentiality. If you wish someone else to collect these results on your behalf then please inform the practice in writing.
It is the responsibility of the patient to contact the practice for any test results.
Some services are not available on the NHS. Please enquire about the fee before booking an appointment and pay when booking in.
Below are some of the services which attract a fee.
All of the above are subject to 20% VAT
See updated list of fees by following the link below:
DOCTORS TIMETABLE AS FROM 1/10/2016
DR FULLALOVE DR CARTY
DR FULLALOVE DR CARTY
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