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From 1 April 2018, the NHS prescription charge will increase by 20p from £8.60 to £8.80 for each quantity of a drug or appliance.  PCC charges remain the same.

Patients who fail to cancel their appointment or do not turn up for their appointment has a detrimental affect on waiting times.  Please remember to let the staff know if you no longer need your appointment so that they can offer than time to another patient.

We are receiving a lot of inquiries to join our Practice from patients living out of our practice area. To save disappointment please use our postcode checker which is located in the New Patient section of our website, this will clearly tell you whether you reside within our area.  We do not take patients who are not in our area.  If you wish to ring the surgery to enquire then please ring after 10:00am.

Appointments can be booked up to three months in advance.  Please be aware if you book on the day then we cannot guarantee that you can see the GP/Nurse of your choice.   

Appointments can be booked by telephone (calls may be recorded), on-line or face to face.  If you cannot attend your appointment then please let us know.  Appointment text reminders are being used for those patients who provide a mobile number.  If you do not wish to receive these reminders then please inform us. 

We would like to welcome our new Practice Nurse Claire May to the team, she joined us on Monday 23rd July having recently moved to the area.  She will be working at both the main and branch surgery offering appointments throughout the week.  We are happy to announce that Nurse Celia will continue to work at Quay Lane Surgery as our Chronic Disease Nurse - she will be offering appointments to our patients with Diabetes and COPD.

Remove labelling prior to disposal of empty medicine bottles/boxes

Identity theft can have serious and lasting consequences for victims, so it is important for individuals to take proper steps to protect themselves wherever possible. By managing your personal information carefully and understanding its importance, you can reduce the likelihood of it impacting you.

  • Remove all personal and surgery labelling from medicines packets and bottles prior to disposal
  • Shred or destroy your personal information
  • Help the environment by recycling your bottles and cardboard packets

Useful Contacts

Age Concern01752 843417
Alcoholics Anonymous01752 791111
Aids Line0800 555777
British Pregnancy Advisory Service 0345 304030
Citizens Advice Bureau (Liskeard)01579 344444
Citizens Advice Bureau (Saltash) 01752 845515
CRUSE Bereavement Counselling0870 1671677
Derriford Hospital08451 558155
District Nurses01752 812850
Health Visitor01752 812850
MacMillan Nurses01872 354383
Midwife01752 812850
NHS Direct0845 4647
NSPCC0800 800500
Nuffield Hospital (Plymouth)01752 775861
Liskeard Community Hospital 01579 335600
Royal Eye Infirmary01752 315123
Serco Health-Cornwall (out of hours)                             
0345 909090
0845 2000 227
Transport Access Patients  01872 223388
Voluntary Car Service (9am-5pm)01872 265300
Voluntary Car Service (Out of Hours)01209 823132

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