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From 1 April 2017, the NHS prescription charge will increase by 20p from £8.40 to £8.60 for each quantity of a drug or appliance.  PCC charges remain the same.

Patients who fail to cancel their appointment or do not turn up for their appointment has a detrimental affect on waiting times.  Please remember to let the staff know if you no longer need your appointment so that they can offer than time to another patient.

We are receiving a lot of inquiries to join our Practice from patients living out of our practice area. To save disappointment please use our postcode checker which is located in the New Patient section of our website, this will clearly tell you whether you reside within our area.  We do not take patients who are not in our area.  If you wish to ring the surgery to enquire then please ring after 10:00am.

Appointments can be booked up to three months in advance.  Please be aware if you book on the day then we cannot guarantee that you can see the GP/Nurse of your choice.   

Appointments can be booked by telephone (calls may be recorded), on-line or face to face.  If you cannot attend your appointment then please let us know.  Appointment text reminders are being used for those patients who provide a mobile number.  If you do not wish to receive these reminders then please inform us. 

Access to The Waiting Room on-line service

The Waiting-Room.net

To register with our on-line service The Waiting Room you will need to be 16 years and over.

InternetGetting to the surgery can often be difficult or time consuming, so being able to book an appointment with your Doctor or order your medication on-line alleviates these issues. 

'The Waiting Room' links in directly with the practice IT system and your medical record.  Registering with 'The Waiting Room' is easy - all you need is your own unique e-mail address. 

Pick up a consent form from reception or print one off by following the link below.  You will need to provide a form of ID to register for this service. 

Consent Form

 

Online Prescriptions

If you have registered with The Waiting Room and you wish to order medication then please click on this link:  https://thewaiting-room.net/

Online Appointments

IF you wish to book an appointment then click on the icons at the bottom of the home page.

Registering with The Waiting Room.Net also give you the ability to access other areas of your health record.  If you would like access to your detailed coded medical record then please enquire at reception.  You'll need to be aged 16 years and over and will be asked to complete an agreement.  The Doctor will check your suitability for access to this part of your record. 

N.B.  Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care.  Some of the information within your medical record may be highly technical, written by specialist and not easily understood.

The practice has the right to remove online access to services. This is rarely necessary but may be the best option if you do not use them responsibly or if there is evidence that access may be harmful to you.  This may occur if someone else is forcing you to give them access to your record or if the record may contain something that may be upsetting or harmful to you.  The practice will explain the reason for withdrawing access to you and will re-instate access as quickly as possible.



 
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