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From 1 April 2017, the NHS prescription charge will increase by 20p from £8.40 to £8.60 for each quantity of a drug or appliance.  PCC charges remain the same.

Patients who fail to cancel their appointment or do not turn up for their appointment has a detrimental affect on waiting times.  Please remember to let the staff know if you no longer need your appointment so that they can offer than time to another patient.

We are receiving a lot of inquiries to join our Practice from patients living out of our practice area. To save disappointment please use our postcode checker which is located in the New Patient section of our website, this will clearly tell you whether you reside within our area.  We do not take patients who are not in our area.  If you wish to ring the surgery to enquire then please ring after 10:00am.

Appointments can be booked up to three months in advance.  Please be aware if you book on the day then we cannot guarantee that you can see the GP/Nurse of your choice.   

Appointments can be booked by telephone (calls may be recorded), on-line or face to face.  If you cannot attend your appointment then please let us know.  Appointment text reminders are being used for those patients who provide a mobile number.  If you do not wish to receive these reminders then please inform us. 

Prescriptions from the 1.4.16 will go up by 20p to £8.40.  PPC charges have remained the same.

Choose & Book

What is Choose and Book?
Since the summer of 2004, Choose and Book has been introduced across England. It will eventually be available to all patients.

Research has shown that patients want to be more involved in making decisions and choosing their healthcare. Most of the patients who are offered a choice of hospital view the experience as positive and valuable. So, the NHS is changing to give you more choice and flexibility in how you are treated.

Choose and Book is one of the first schemes that brings about this change, allowing you to choose from a range of hospitals as well as choose a convenient date and time for your first outpatient appointment to see a specialist.

The benefits of Choose and Book:

  • You can choose from at least four hospitals
  • You can also choose the date and time for your appointment.
  • You experience greater convenience and certainty. With the old system, your hospital or clinic chose the date and time of your appointment. This may not have been convenient for you. With Choose and Book, the choice is yours.
  • There is less chance that information will get lost in the post because more correspondence takes place through computers.

What does Choose and Book mean for me?
As well as giving you a choice of hospital, date and time for your appointment, Choose and Book will also give you the ability to:

  • plan and manage around your existing appointments, if you are currently undergoing treatment
  • fit your treatment in with your other commitments, at home and at work
  • choose appointments that fit with your carer's schedule
  • check the status of your referral and to change or cancel your appointments easily over the phone or on the internet.

How does Choose and Book work?
When you and your GP agree that you need an appointment with a specialist, Choose and Book shows your GP which hospitals or clinics are available for your treatment. Your GP discusses with you the clinically appropriate options which are available for treating your medical condition.

If you know where and when you would like to be seen, you may be able to book your appointment before you leave the surgery. You will be given confirmation of the place, date and time of your appointment.

You may want more time to consider your choices. If so, you can take the appointment request letter away with you and book your appointment later.

In some cases you will need to telephone your chosen hospital directly to make your appointment. This is because the hospital computer does not link to Choose and Book. This will change over time as the old hospital computers are replaced with new ones.

Can I book all my appointments through Choose and Book?
When you and your GP agree that you need an appointment with a specialist, you can book your first outpatient appointment using Choose and Book

For more information see the Choose & Book NHS Website



 
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