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From 1 April 2017, the NHS prescription charge will increase by 20p from £8.40 to £8.60 for each quantity of a drug or appliance.  PCC charges remain the same.

Patients who fail to cancel their appointment or do not turn up for their appointment has a detrimental affect on waiting times.  Please remember to let the staff know if you no longer need your appointment so that they can offer than time to another patient.

We are receiving a lot of inquiries to join our Practice from patients living out of our practice area. To save disappointment please use our postcode checker which is located in the New Patient section of our website, this will clearly tell you whether you reside within our area.  We do not take patients who are not in our area.  If you wish to ring the surgery to enquire then please ring after 10:00am.

Appointments can be booked up to three months in advance.  Please be aware if you book on the day then we cannot guarantee that you can see the GP/Nurse of your choice.   

Appointments can be booked by telephone (calls may be recorded), on-line or face to face.  If you cannot attend your appointment then please let us know.  Appointment text reminders are being used for those patients who provide a mobile number.  If you do not wish to receive these reminders then please inform us. 

Prescriptions from the 1.4.16 will go up by 20p to £8.40.  PPC charges have remained the same.

Choice of GP Practice - NHS England Guidance on the new out of area patient registration arrangements:

‘From 5th January 2015 all GP practices have discretion to register new patients who live outside the practice area without any obligation to provide home visits when the patient is unable to attend their registered practice.   NHS England, through its area teams, will ensure that patients who choose to register out of area without home visits can continue to access primary medical services if they have an urgent care need during core hours and if they cannot reasonably be expected to attend their registered practice.’

- ‘The ability for GP practices to refuse registration on the grounds the patient lives outside the practice area remains unchanged and thus ensure the new arrangements for out of area registration apply on a voluntary basis’

Quay Lane Surgery is unable to register patients who live outside of the practice area - we are a small practice covering a large geographical area and sometimes there is only a single doctor working. For this reason it is not practical or safe to offer services to patients outside of the practice area. The boundary forms part of our GMS contract and has been agreed by NHS England.

 
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