When We Are Closed
During weekdays between 18:00 and 08:30, weekends at all times and Bank Holidays, for urgent or emergency medical problems please telephone 01503 230088. You will automatically be transferred to the out of hours service.
Between 08:00-08:30, 13:00-14:00 and 18:00-18:30 you will be transferred to a call answering service called Kernow Message Handling. They have access to a GP at our surgery. Outside of these hours you will be transferred to NHS 111.
If you have a life threatening illness then you will need to ring 999.
When you ring NHS 111 your details will be taken and you will be offered an appointment at a local Primary Care Centre or you will be asked to speak to the medical staff in the Triage Centre who will either give advice or arrange a home visit if it is considered appropriate.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
The surgery opening hours are 08:30 to 18:00 Monday to Friday (except for Bank Holidays). If you need urgent treatment outside of these times then ring the surgery - you will be transferred to:
Kernow Messaging Service or
Call 999 in an emergency (chest pains and/or shortness of breath constitute an emergency)
Call 0845 002 0034/01392 822 348 if you have an urgent Dental Problem.