Our dispensary is closed between 1pm - 3pm from Monday to Friday.

NHS Prescription Charges

The NHS prescription charge, in England, will increase to £9.35 per prescription item from 1st April 2021. The price of a three-month prepayment certificate (PPC) will become £30.25 (an increase of 60 pence) and a 12-month PPC will be £108.10 (an increase of £2.20)

Patients who fail to cancel their appointment or do not turn up for their appointment has a detrimental affect on waiting times.  Please remember to let the staff know if you no longer need your appointment so that they can offer than time to another patient.

We are receiving a lot of enquiries to join our Practice from patients living out of our practice area. To save disappointment please use our postcode checker which is located in the New Patient section of our website, this will clearly tell you whether you reside within our area.  We do not take patients who are not in our area.  If you wish to ring the surgery to enquire then please ring after 10:00am.

Appointments can be booked by telephone (calls may be recorded), on-line or face to face.  If you cannot attend your appointment then please let us know.  Appointment text reminders are being used for those patients who provide a mobile number.  If you do not wish to receive these reminders then please inform us. 

Remove labelling prior to disposal of empty medicine bottles/boxes

Identity theft can have serious and lasting consequences for victims, so it is important for individuals to take proper steps to protect themselves wherever possible. By managing your personal information carefully and understanding its importance, you can reduce the likelihood of it impacting you.

  • Remove all personal and surgery labelling from medicines packets and bottles prior to disposal
  • Shred or destroy your personal information
  • Help the environment by recycling your bottles and cardboard packets

Job Vacancy

We are currently recruiting for a Diabetes and Respiratory Nurse (01/09/2021): 

Job description

This is an exciting opportunity to work in an innovative environment and complement our primary care team situated in East Cornwall. You will be working in conjunction with skilled and experienced HCA’s, Practice Nurse and Local Diabetic & Respiratory Nurse Specialists, supported by our GP Lead in Diabetes and COPD.

Quay Lane Surgery are looking for an experienced Diabetes & Respiratory Nurse with strong clinical skills who is passionate about providing high quality care and is able to work autonomously.

The role involves:

  • managing Diabetes care and its complications;
  • Insulin initiation;
  • managing COPD care and its complications;
  • act as an advisory role to patients and doctors;
  • to prevent avoidable admissions to hospital;
  • reduce referrals into the traditional diabetes/respiratory outpatient services;

We already achieve the highest targets for QOF which you will be expected to continue.

Contract length: 12 months

Part-time hours: 6-8 per week

Expected Start Date: This job is still open - 03/05/2022

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