Our dispensary is closed between 1pm - 3pm from Monday to Friday.

NHS Prescription Charges

The NHS prescription charge, in England, will increase to £9.35 per prescription item from 1st April 2021. The price of a three-month prepayment certificate (PPC) will become £30.25 (an increase of 60 pence) and a 12-month PPC will be £108.10 (an increase of £2.20)

Patients who fail to cancel their appointment or do not turn up for their appointment has a detrimental affect on waiting times.  Please remember to let the staff know if you no longer need your appointment so that they can offer than time to another patient.

We are receiving a lot of enquiries to join our Practice from patients living out of our practice area. To save disappointment please use our postcode checker which is located in the New Patient section of our website, this will clearly tell you whether you reside within our area.  We do not take patients who are not in our area.  If you wish to ring the surgery to enquire then please ring after 10:00am.

Appointments can be booked by telephone (calls may be recorded), on-line or face to face.  If you cannot attend your appointment then please let us know.  Appointment text reminders are being used for those patients who provide a mobile number.  If you do not wish to receive these reminders then please inform us. 

Remove labelling prior to disposal of empty medicine bottles/boxes

Identity theft can have serious and lasting consequences for victims, so it is important for individuals to take proper steps to protect themselves wherever possible. By managing your personal information carefully and understanding its importance, you can reduce the likelihood of it impacting you.

  • Remove all personal and surgery labelling from medicines packets and bottles prior to disposal
  • Shred or destroy your personal information
  • Help the environment by recycling your bottles and cardboard packets

Useful Links

Patient Transport Information Leaflet

What is NHS Funded Patient Transport?

Patients travelling to NHS non-emergency healthcare are normally expected to make their own way, using their own transport or the range of public, community or voluntary transport available locally.

Some patients may be eligible for NHS funded patient transport on health grounds if they meet the criteria for support or assistance on or after the journey.

Eligibility criteria are in place to ensure that those with a genuine need have access to the services they require.

A person’s eligibility for NHS funded patient transport will be assessed against medical or financial eligibility criteria. This will ensure that all patients are treated fairly.

Who can use NHS Funded Patient Transport?

Patients are eligible when they meet the criteria at the time of booking and the journey. This does not include social reasons for transport (such as being unable to afford a journey or not having access to a bus or car).

Cornwall Hospice Care

We are thrilled to be able to share our new online Useful Links Directory. This tool is a valuable and easily accessible resource which has both local and national service information for anyone looking for support and advice.

The resource is a handy page you can keep open on your browser covering these subjects.

  • Bereavement & Grief
  • Cancer & Oncology
  • Carers
  • Financial
  • General Health
  • General Support
  • Homelessness
  • Learning Disability
  • Mental Health
  • Neurological Conditions
  • Planning & End of Life
  • Transport & Mobility
  • Useful Podcasts & Links

Click on the link below to view it.

My Health, My Way Courses

Are you living with a long-term health condition? Would you like to have a better quality of life?

My Health, My Way to find tips, techniques and advice to help and support you at the moment, especially if you are self-isolating

Learn new ways to manage your life in an informal, friendly and relaxed atmosphere.

Topics covered on the course include:

Week 1 - Anxiety & Relaxation and Distraction

Week 2 - Being Active & Eating Well

Week 3 - Being Thankful & Asking for Help

Week 4 - Challenging Unhelpful Beliefs & Communication

Long-term Condition Self-Management Homepage - Improving Lives Plymouth

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website