Due to COVID-19 our dispensary is closed between 1pm - 3pm from Monday to Friday.

From 1 April 2020, the NHS prescription charge will increase by 15p from £9.00 to £9.15 for each quantity of a drug or appliance.  PCC charges are also increasing - open the prescription tab for further information on costs.

Patients who fail to cancel their appointment or do not turn up for their appointment has a detrimental affect on waiting times.  Please remember to let the staff know if you no longer need your appointment so that they can offer than time to another patient.

We are receiving a lot of inquiries to join our Practice from patients living out of our practice area. To save disappointment please use our postcode checker which is located in the New Patient section of our website, this will clearly tell you whether you reside within our area.  We do not take patients who are not in our area.  If you wish to ring the surgery to enquire then please ring after 10:00am.

Appointments can be booked up to three months in advance.  Please be aware if you book on the day then we cannot guarantee that you can see the GP/Nurse of your choice.   

Appointments can be booked by telephone (calls may be recorded), on-line or face to face.  If you cannot attend your appointment then please let us know.  Appointment text reminders are being used for those patients who provide a mobile number.  If you do not wish to receive these reminders then please inform us. 

Remove labelling prior to disposal of empty medicine bottles/boxes

Identity theft can have serious and lasting consequences for victims, so it is important for individuals to take proper steps to protect themselves wherever possible. By managing your personal information carefully and understanding its importance, you can reduce the likelihood of it impacting you.

  • Remove all personal and surgery labelling from medicines packets and bottles prior to disposal
  • Shred or destroy your personal information
  • Help the environment by recycling your bottles and cardboard packets

Evening Surgeries - do you struggle to get to the surgery?

Sister Claire May will now be holding an evening clinic on a Monday every six weeks.  Please ask for an appointment in this clinic if you struggle to get to the surgery during the day time.

The Doctors also offer weekly evening surgeries on a rota system.  You can have a face to face appointment or a telephone consultation. 


Our practice has two full time and two part-time doctors who work in partnership and a part-time salaried doctor.

Dr Simon Fullalove (m)

Trained at Manchester University and qualified in 1987. He worked extensively in a variety of hospital medicine departments in Manchester and Liverpool and achieved Membership of the Royal College of Physicians in 1991. He subsequently completed further vocational training in Accident & Emergency Medicine, Paediatrics, and Obstetrics & Gynaecology. He became a partner in the practice at St Germans in 1995. He is a Member of the Royal College of General Practitioners and holds the Diploma of the Royal College of Obstetrics & Gynaecology and the Diploma of the Faculty of Family Planning.

Dr Penny Thomson (f)

Trained at University College London and Westminster Medical School and qualified in 1984. She is vocationally trained for General Practice and prior to coming to St Germans in 2002 she was working in Taunton. She has the Diploma of the Royal College of Obstetrics & Gynaecology and the Family Planning Certificate.

Dr Jonathan Carty (m)

Dr Carty joined the team at Quay Lane Surgery on July 4th 2016. Dr Carty qualified from the University of Aberdeen in 1997 and served in the Royal Navy until 2004. During this time he saw active service around the world including East Timor and Sierra Leone. He was awarded QCVS in the Queen’s Operation Honours List in 2001 for his role in Operation Barras in 2000. He also served at RNAS Culdrose providing medical support to 771 Naval Air Squadron, regularly flying on Search and Rescue Missions. His GP training in Derriford Hospital included working in A&E, ENT, Ophthalmology, Obstetrics and Gynaecology and General Medicine. For 10 years prior to joining Quay Lane Surgery he worked as a full time GP Partner at Lifton Surgery in West Devon. He is interested in all areas of medicine, particularly ophthalmology, ENT disorders, family medicine and palliative care.

Dr James Moore (m)

Trained at the Royal London Hospital and qualified MB BS in 1980. He is vocationally trained for General Practice having done hospital jobs in Casualty, ENT, Paediatrics, Psychiatry, Obstetrics & Gynaecology as well as General Medicine and Surgery. He came to St Germans in 1987. He was elected as a Fellow of the Royal College of General Practitioners in 1995. He also holds the Diploma of Child Health, Diploma of Obstetrics & Gynaecology and the Family Planning Certificate. 

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