Contact Us

Online Triage

Patient Triage is a great way for you to contact our practice for non-urgent medical or admin requests. It is very simple to fill out so please do give it a go if you need to contact us.

Although the character count is limited on the form, please try to give as much specific and concise information as possible.

 

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Old Quay Lane
St. Germans
Saltash
Cornwall
PL12 5LH
Day Opening hours
Thursday 7 November
8:30am to 1pm
2pm to 6pm
Friday 8 November
8:30am to 1pm
2pm to 6pm
Saturday 9 November
Closed
Sunday 10 November
Closed
Monday 11 November
8:30am to 1pm
2pm to 6pm
Tuesday 12 November
8:30am to 1pm
2pm to 6pm
Wednesday 13 November
8:30am to 1pm
2pm to 6pm
Broads Yard
Trerieve Estate
Downderry
Cornwall
PL11 3LD
Day Opening hours
Thursday 7 November
9am to 12:30pm
2pm to 6pm
Friday 8 November
8:30am to 12:30pm
Saturday 9 November
Closed
Sunday 10 November
Closed
Monday 11 November
9am to 12:30pm
2pm to 6pm
Tuesday 12 November
9am to 12:30pm
Wednesday 13 November
9am to 12:30pm
2pm to 6pm

The Dispensary at the main surgery is closed between 1 -3pm Monday to Friday.

Important: If you need help when we are closed

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Accessibility

Quay Lane Surgery is easily accessible to wheelchair users,using the slope outside the waiting room leading to the main entrance. There is a parking space for the disabled near the foot of this slope. There is a toilet in the building accessible to wheelchairs.

Downderry surgery is not suitable for disabled patients.

Parking

There is no carpark at Downderry (apart from the public carpark that you need to pay to use), only free parking at St Germans.