Join us at Quay Lane Surgery and contribute to our mission of exceptional patient care!
JOB VACANCIES
Receptionist/Administrator – Quay Lane Surgery, St. Germans, East Cornwall
Quay Lane Surgery is a friendly and patient-focused practice located in the heart of East Cornwall, just 20 minutes from the Tamar Bridge. We are proud to deliver high-quality care to our patients and local community, placing them at the centre of everything we do.
We are currently seeking a reliable, enthusiastic, and personable Receptionist/Administrator to join our supportive team. This is a varied and rewarding role, ideal for someone with excellent communication skills and a strong work ethic.
Key Details:
- Hours: Approximately 28 hours per week, Monday to Friday (fixed hours to be confirmed)
- Flexibility: Essential to cover staff absence due to holiday or sickness, sometimes at short notice
- Location: You will work across both our main and branch surgeries on a rotational basis
- Transport: Due to our rural location, access to your own transport is necessary
- Start Date: 11th August 2025, subject to suitable references
About the Role:
As the first point of contact for our patients, you will play a vital role in delivering a warm, professional, and empathetic service. The role involves working both independently and as part of a team in a busy environment, requiring the ability to manage multiple tasks under pressure and to tight deadlines.
What We’re Looking For:
- Excellent interpersonal and communication skills, both face-to-face and over the phone
- Computer literacy and confidence using digital systems
- A strong sense of confidentiality and professionalism
- A customer-focused approach with a positive attitude
- Previous GP practice experience is desirable but not essential
We are a welcoming and dedicated team, passionate about making a difference to our patients. If you share our values and are looking for a fulfilling role in a supportive environment, we’d love to hear from you.
Please note:
- Previous applicants need not apply
- Applications must include a covering letter and CV
- Applications to be sent to:
- Mrs Debbie Todd, Practice Manager, Quay Lane Surgery, Old Quay Lane, St. Germans, Cornwall. PL12 5LH
- or by email to: quaylane.surgery@nhs.net for the attention of Mrs Debbie Todd, Practice Manager.
- Applications will be reviewed upon receipt, and interviews may be arranged promptly for suitable candidates